Moving Winnings Back to Your Wallet
Withdrawal requests go through the same local wallet rails you used to deposit. Head to the withdrawal section, select the wallet you want to receive funds — DANA, OVO, or GoPay — and enter the amount. We match the payout destination to the wallet name on your account, which is why keeping your registered details consistent matters. If your account has not
completed identity verification yet, we will prompt you to do that before the request is processed. There are no invented speed promises here; processing depends on wallet queue times and whether your account verification is fully complete.
- Open withdrawal in your account — Navigate to the withdrawal tab inside your account settings and confirm you are logged in with the registered email or phone number.
- Pick your payout wallet — Choose DANA, OVO, or GoPay. The wallet must match the one linked to your account name to pass the payout check.
- Enter amount and submit — Key in the withdrawal amount, review the summary screen, and submit. A confirmation notification is sent to your registered contact.
- Verification check before release — If identity documents are still pending, we pause here and guide you through completing KYC before the funds are released.